Job Description

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: At the Hilton Garden Inn San Antonio Downtown we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Garden Inn San Antonio Downtown can mean for you!  Overview:

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. Helps to increase guest and employee satisfaction through effective communications and training.

Managing Engineering Operations and Budgets

• Responsible for ensuring all property equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems are functioning properly
• Ensures regulatory compliance to facility regulations and safety standards
• Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations
• Develops specifications and requirements for service contracts and administers such contracts to support building needs
• Delegates and distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion
• Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities
• Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan
• Develops project plans in accordance with renovation or new construction needs
• Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines
• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors
• Manages evacuation plans and ensures team members and fire crew has complete understanding of all procedures, equipment and alarms
• Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition
• Conducts guest room and common area inspection to ensure guest satisfaction
• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
• Selects and orders or purchasing new equipment, supplies, and furnishings
• Manages parts and equipment inventory

 

Maintaining Property Standards

• Ensures building and equipment licenses and certifications are current
• Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems)

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
• Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction which Engineering department can impact
• Strives to improve service performance

 

Conducting Human Resources Activities

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
• Helps train employees in safety procedures
• Assists in training other department employees in fire protection, safety and evacuation procedures
• Provides feedback to employees based on observation of service behaviour
• Assists in performing operational activities as necessary

 

Other Duties

 

Assimilate into the Pyramid Family a CARE culture through understanding, supporting and participating in all elements of CARE. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Pyramid from

time to time, is essential to the successful performance of this position.

Qualifications:

Specific Job Knowledge, Skills and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using another combination of skills and abilities.

• Excellent knowledge of electrical systems, components, and devices, HVAC systems, boilers, mechanical systems, and the maintenance and repair of all.
• Excellent knowledge of public construction and building systems; all related permits, licensing, new and existing codes pertaining to public building and fire safety.
• Extensive knowledge of department budget process and CEP spending.
• Extensive knowledge of all job descriptions within the engineering department.P Considerable knowledge of paint, varnish, stain, enamels, lacquers, wall coverings, masonry work and other related products as well as application and mixing procedures of such products.
• Considerable knowledge of OSHA standards and application for working with chemicals.
• Skill in use of computers and software programs associated with property operations.
• Negotiate contracts between hotel and outside contractors.
• Skilled in the proper and safe use of all tools, equipment, materials, chemicals, and products relating to the department.
• Excellent English verbal, and written, and interpersonal communication skills.
• Ability to remain informed on state-of-the-art developments affecting the safe, and effective operation of the building facility.
• Ability to analyze all associated systems as to their design, intent, and effective performance.
• Ability to positively communicate and instruct employees, offering assistance in areas where they lack knowledge, skills or experience Able to rephrase, or translate" fairly technical information into terms in which a lay person may easily understand.
• Considerable knowledge of mathematical skills (addition

Education and Experience Requirements:

• High school diploma or GED and 3 years of experience leading a maintenance department
• Hospitality experience is preferred with proven effective leadership skills. Marriott background highly desireable
• Basic Computer skills required to include processing emails, basic spreadsheet manipulation, and database/systems navigation including familiarity with Microsoft Office (Outlook, Excel, and Word)
• Must have knowledge of: Methods, and materials used in general building maintenance, carpentry, plumbing, building and electrical units and HVAC
• Must be able to work a flexible schedule as required, working nights, weekends, and/or holidays

Job Tags

Holiday work, For contractors, Local area, Worldwide, Gangs, Flexible hours, Night shift, Weekend work,

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