Do you thrive in a fast-paced environment? Are you passionate about connecting with people and helping homeowners improve their properties? If you’re excited to support a high-performing sales team and grow within a rapidly expanding American home improvement company, we want to hear from you!
We are a fast-growing company providing roofing, siding, deck, fence, and window services to homeowners. Based in Kalamazoo, MI, we have earned a reputation for reliability and quality, completing over 400 projects in 2024 alone. As we continue to grow, we’re looking for a **Remote Sales Support Specialist** to join our team.
* You’re driven to exceed goals and take pride in your work.
* You’re self-motivated, reliable, and love new challenges.
* You enjoy problem-solving and thrive in a fast-paced environment.
* You have strong communication skills, both written and verbal.
* You’re detail-oriented and passionate about delivering exceptional customer service.
* You’re excited to grow into a Remote Sales role and contribute to a successful team.
* **Assisting Project Consultants**: Support the sales team with scheduling, communication, and project tracking.
* **Customer Service Excellence**: Respond to inquiries and provide top-notch service.
* **Sales Support**: Manage follow-up calls, lead management, and data entry in CRM systems.
* **Team Collaboration**: Work closely with Project Consultants to ensure smooth project execution.
* **Growth Opportunities**: Expand your role into other areas of sales and project management over time.
* 1+ year in customer service or administrative roles, preferably in sales.
* Strong communication skills, both verbal and written.
* Ability to manage multiple tasks and deadlines.
* Proficient with CRM systems, email, scheduling tools, and Google Workspace.
* Detail-oriented with strong data entry and reporting skills.
* **Availability**: Must work full-time, 40 hours/week, 7:30 AM - 4:30 PM EST.
* **Technical Setup**: Desktop or laptop with dual-monitor setup, reliable internet with a minimum **25 Mbps download** and **10 Mbps upload** speed to ensure smooth video calls, quick data uploads, and communication in real-time, and a quality headset.
* **Typing Proficiency**: Minimum 40 words per minute in English.
* **Software Proficiency**: Familiar with CRM systems, Google Workspace, and time management tools like Calendly.
* **Competitive Pay**: $5-10 per hour based on your skillset, plus bonus opportunities.
* **Bi-weekly Pay**: Via PayPal or similar service.
* **Career Advancement**: Opportunity to grow into a remote closer position.
* **Training**: One-year program to help you work more independently.
* **Skill Development**: Grow your sales and communication abilities.
* **Remote Work**: Work from home as part of a dynamic team.
* **Growth Opportunity**: Join a fast-growing company and help drive its success.
* **Ongoing Education**: Continuous training to support your development.
If this sounds like you, apply to this post to let us know why you’d be a great fit for our team, and we will follow up with you to provide the next steps.
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