Job Summary:
We are seeking a highly skilled and customer-focused Remote Chat Support Agent to join our team. As a Chat Support Agent, you will provide exceptional customer service and support to our customers through live chat, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities:
· Respond to customer inquiries and issues via live chat
· Resolve customer complaints and concerns in a timely and professional manner
· Provide product and service information to customers
· Troubleshoot and resolve technical issues with guidance from senior agents
· Document customer interactions and update records in our database
· Meet and exceed customer satisfaction and performance targets
· Collaborate with colleagues to achieve team goals and objectives
· Stay up-to-date with product knowledge and company updates through training and development programs
Benefits :
· Competitive hourly rate and benefits package
· Opportunity to work with a dynamic and innovative company
· Professional development and growth opportunities
· Flexible working hours and remote work options
· Access to cutting-edge technology and tools
· Recognition and rewards for outstanding performance
· Paid time off and holidays
· Opportunity to work with a talented team of customer service professionals
Requirements :
· 0-1 years of experience in customer service or chat support
· Excellent communication, typing, and problem-solving skills
· Ability to work independently in a remote setting
· Strong attention to detail and organizational skills
· Proficiency in chat software and technology
· High school diploma or equivalent required; degree in a related field preferred
Working Conditions:
· Remote work environment
· Flexible scheduling, with occasional overtime as needed
· Must have reliable internet access and a dedicated workspace
We offer:
· Comprehensive training and support
· Ongoing coaching and feedback
· Opportunities for advancement and career growth
· Collaborative and supportive team environment
· Flexible remote work arrangements
· Access to cutting-edge technology and tools
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....Flight Paramedic at Guardian Flight summary: The Flight Paramedic provides advanced life support care during air medical transportation, ensuring thorough documentation and compliance with safety standards. They assist in pre-mission checklists and collaborate with...
...guys! General Logistics Carrier is seeking reliable Owner-operator truck drivers to join our team! Weve delivered a great amount of loads... ...Requirements: You should have your own vehicle ( 12-16 ft Box trucks without log book or ELD). You need to have a COI with AUTO...
...Job Description The Student Success Coach (Middletown, OH) will serve as a mentor and coach dedicated to dual credit students. The coach will provide direct student contact through academic advising and coaching. Based on the assessed need, the coach will refer students...
...resale in Cobb County, UR is an established alternative to fast fashion. We combine our love of community, fashion and sustainability... ...shopping and consignment experience. UR is hiring for an entry level position with expectations of future growth in our organization...
...responsible and accurate manner. ESSENTIAL PERFORMANCE RESPONSIBILITIES MINIMUM QUALIFICATIONS & EXPERIENCE Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program. One (1) year of related...