Help Desk opening located in San Antonio, Texas.
Must have a TS/SCI with polygraph security clearance.
M-F 2pm-10pm or 3pm-11pm
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Apply to [email protected] or through our website at
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