Job Description

Do you love connecting with people and working as part of a cheerful and fun team? If you’re friendly, positive, and ready to make a difference, we’d love to welcome you as our next Dental Front Office Receptionist!

About Us

At our dental practice in Roseau, MN, we’re more than just a team—we’re a family. We’re dedicated to delivering top-notch patient care, supporting our community, and always striving for growth. Our patients aren’t just appointments on a schedule; they’re our neighbors, and we’re committed to treating them with the care and compassion they deserve.

Why Join Us?

• You’ll be part of an upbeat, dedicated team that’s here to support and celebrate you.
• Work alongside an exceptional doctor who prioritizes patient care and creating a positive experience for everyone.
• We value integrity—when we make a promise, we keep it!
• No dental experience necessary. We will train the right candidate.
• Opportunity for pay raises for the right candidate willing to get x-ray certification.

Key Responsibilities

As our Dental Front Office Receptionist, you’ll play a crucial role in ensuring our patients feel welcome and cared for. Your duties will include, but aren’t limited to, the following tasks:

• Answering Phones: Be the friendly and helpful voice that patients hear when they call. • Scheduling and Confirming Appointments: Help patients secure convenient appointments and stay on track with their dental care. • Checking Patients In and Out of Appointments: Create a warm, welcoming experience upon arrival and ensure a smooth check-out process. • Collecting Payments: Process patient payments over the counter with a high degree of accuracy and professionalism. • Presenting Treatment Plans: Discuss treatment options, help calculate patient costs, and offer financial solutions. • Building Trust: Connect with patients in a way that aligns with their communication style, easing any concerns and breaking down barriers to treatment. • Managing Schedules: Maintain a productive schedule that benefits both our team’s workflow and our patients’ care. • Assisting with Patient Billing: Support billing efforts and confidently work with insurance providers (experience with treatment planning and dental billing is a plus, though we’re happy to train you!).

Required Skills

We’re looking for someone who’s personable, proactive, and driven to succeed. Here are a few traits we’d love to see in you:

• Strong communication and customer service skills—you enjoy making someone’s day better with a smile or a kind word. • Experience with Open Dental software is preferred but not required. Open Dental offers user-friendly training resources, and we’re happy to provide support for the right candidate. • Familiarity with dental terminology is helpful, but we’re open to training you if needed. • Confidence in discussing treatment plans and working with insurance providers. This will come with work experience, and we will train and support you.

Position Details

• Full-Time, 4 days per week—so you'll still enjoy plenty of work-life balance!

• Immediate start date available. 

• Bonuses and benefits included to reward your hard work and dedication.

If you’re ready to build a fulfilling career while working with a supportive and positive team, we can’t wait to hear from you. Together, we’ll change lives—one smile at a time!

Apply Today!

Take the first step toward joining our dedicated, community-focused practice—we can’t wait to welcome you to the team!

Job Tags

Similar Jobs